VPN - Windows - Atlantic Packaging Remote Access Installation Guide

How to install, configure, and connect VPN

On your Computer

1. On the computer where you will be installing the Sophos VPN Client, open the Sophos User Portal by browsing to the following URL.

https://cl-utm1.atlantic.ca:4443

Note that in some cases, you will be presented with a message stating that “Your connection is not private”. To bypass this, click on Advanced/Proceed. ***Make sure you have internet connectivity. It is recommended to access this portal while on the Atlantic network, otherwise, you may experience issues when using the above URL.

2. Log in to the portal with the username and password you connect to the corporate network with.

DO NOT include “corp\” in the username.

3. Upon successful login, you will be presented with a QR code on your monitor. Leave the tab opened

If you are prompted with an invalid username and password by policy message, please contact the administrator of Sophos VPN.

On Your Phone

1. Open Duo Mobile. This should already be installed during onboarding, if not it can be downloaded from the Play Store

2. Click "Add" in the top right corner

3.Click "Use QR code" and point your phone's camera to the QR on the screen to scan the QR code. Your account will be added automatically

4. If successful, you will see an additional [e-mail] with your authentication code

To install Sophos SSL VPN Client

1. On your computer, click on “Proceed with login”

2. You will once again be presented with the login screen to the Sophos User Portal. Log in to the portal with the username and password you connect to the corporate network with.  Do NOT include “corp\” in the username.  At the end of your password, you need to include the 6 digits from the Authenticator app on your mobile device.  This number changes every 30 seconds, and can only be used one time per log-in attempt.

For example:

Username: jsmith

Password: 123Atlantic 

Authenticator 6 digits pin: 196461

Sophos password will be: 123Atlantic196461

3. Go to Remote Access Tab > Download the second option

4. When the VPN installation package finish downloading, go to your downloads file within File Explorer and double-click to run the VPN installation package.

5. Confirm Sophos VPN Client is installed by checking the system tray for the blue & white circle icon

Connecting Remotely Using the VPN Software

Follow the procedure below to remotely connect via VPN to the Atlantic corporate network.

1. In the system tray, (directly beside the clock in the bottom right-hand corner of your monitor), you will see a new icon that looks like a blue & white circle. You may have to click on an arrow beside the clock to properly display it. Left-click on the blue & white circle and choose Connect.

2. At the login prompt, enter the username and password you connect to the corporate network with. Do NOT include “corp\” in the username. At the end of your password, you need to include the 6 digits from the Authenticator/Duo app on your mobile device. This number changes every 30 seconds, and can only be used one time.

For example:

Username: jsmith

Password: 123Password

Authenticator pin: 196461

Sophos VPN password will be: 123Password196461

3. Upon successful connection, You will see a green checkmark on the Sophos icon.  You are now successfully connected to the Atlantic corporate network.

4. When you are done working, you should disconnect from the Atlantic corporate network. To do so, open Sophos Connect and choose Disconnect.