The New Sophos Connect VPN Client will have been previously installed on to your device. However, if it's not there, please reach out to an IT Administrator so that it can be installed on your device for you. When it is installed, you will see a blue circular icon, in the bottom right corner of your screen.
Clicking on that icon will bring up the Sophos Connect VPN Connection window.
That means the software is installed correctly and just requires the Sophos configuration to be imported, from the Sophos User Portal.
Setting up your Sophos Authenticator
1. On the computer where you will be installing the Sophos Connect Client, open the Sophos User Portal by browsing to the following URL.
https://cl-utm1.atlantic.ca:4443
Note that in some cases, you will be presented with a message stating that “Your connection is not private”. To bypass this, click on Advanced/Proceed. ***Make sure you have internet connectivity. It is recommended to access this portal while on the Atlantic network, otherwise, you may experience issues when using the above URL.
2. Log in to the portal with the username and password you connect to the corporate network with.
DO NOT include “corp\” in the username.
3. Upon successful login, you will be presented with a QR code on your monitor. Leave the tab opened
If you are prompted with an invalid username and password by policy message, please contact the administrator of Sophos VPN.
On Your Mobile Device
1. Open Duo Mobile. This should already be installed during onboarding, if not it can be downloaded from the Play Store
2. Click "Add" in the top right corner
3.Click "Use QR code" and point your phone's camera to the QR on the screen to scan the QR code. Your account will be added automatically
4. If successful, you will see an additional account@cl-utm1.atlantic.ca with your authentication code
To Install the Sophos VPN Configuration File
1. On your computer, click on “Proceed with login”
2. You will once again be presented with the login screen to the Sophos User Portal. Log in to the portal with the username and password you connect to the corporate network with. Do NOT include “corp\” in the username. At the end of your password, you need to include the 6 digits from the Authenticator app on your mobile device. This number changes every 30 seconds, and can only be used one time per log-in attempt.
For example:
Username: jsmith
Password: 123Atlantic
Authenticator 6 digits pin: 196461
Sophos password will be: 123Atlantic196461
3. Go to Remote Access Tab > Download the configuration file.
4. Once the File is downloaded, it will be in your downloads folder.
5. Now that you have located the configuration file in your downloads folder. Double-click on the file, and it will import on to the New Sophos Connect Client. Now when you click on the blue circular Sophos Connect Icon at the bottom left. It should look like this:
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